Data Protection
Your privacy is our priority. This document explains in detail how th89 collects, uses, stores, and protects the personal information of all members of our online casino platform.
Your Data Is Secure
12 Sections • Version 2026
Th89 invests in world-class security infrastructure to ensure every member's information is fully protected.
All data transmitted between your device and th89's servers is encrypted using SSL 256-bit technology — the same standard used by Malaysia's leading banks.
Only authorised staff may access member personal data, and every access is logged and periodically audited by our security team.
Your personal data is stored on servers protected by multi-layered firewalls and round-the-clock live threat monitoring.
Th89 has never and will never sell, rent, or disclose your personal data to any third party for marketing or commercial purposes.
Th89's Privacy Policy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are safeguarded under the law.
Our Privacy Policy is reviewed and updated periodically to reflect technological developments, legislative changes, and industry best practices in data protection.
Th89 values the privacy of every member who joins our online casino platform. This Privacy Policy explains in detail how we collect, use, store, disclose, and protect your personal information when you use our website, mobile app, and all services offered under the th89 brand.
By registering an account, accessing the platform, or using any th89 service, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our services.
This Privacy Policy applies to all users of the th89 platform, including visitors browsing the website without registering, registered members, and all individuals who interact with our customer support services. We are committed to handling your personal data responsibly, transparently, and in accordance with the data protection laws in force in Malaysia.
th89 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We have never sold your personal data to any third party for commercial purposes.
Th89 collects several categories of personal information from our members to enable us to provide a safe, fair, and responsible service. The information we collect is limited to what is genuinely necessary for platform operations.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, MyKad | Age Verification & KYC |
| Contact | Email, phone | Communication & account security |
| Financial | Bank account no., e-wallet | Processing deposits & withdrawals |
| Technical | IP address, browser type | Security & fraud detection |
| Behaviour | Betting records, gaming sessions | Responsible gaming |
Th89 uses the personal information collected for the following purposes, all aimed at improving the user experience and ensuring the platform operates safely and responsibly:
Your information is used to create and manage your TH89 account, verify your identity during the KYC process, process deposits and withdrawals, and keep your account secure through two-factor authentication.
Your usage data and preferences help us personalise your gaming experience, recommend suitable games, process bonuses and promotions you are eligible for, and deliver more effective customer support.
Th89 uses advanced analytics systems to detect and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised access. Technical data such as IP addresses and usage patterns are continuously analysed to protect all platform members.
We are required by law to retain certain records for specified periods, report suspicious transactions to the relevant authorities, and conduct necessary compliance checks.
With your consent, th89 may send promotional notifications, exclusive bonus offers, and platform updates via email or in-app notifications. You may opt out of marketing communications at any time through your account settings.
Th89 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, there are limited situations in which we may need to share your information:
Th89 works with trusted service providers to support platform operations, including payment providers such as FPX and digital wallets, audited game software providers, KYC identity verification services, and cloud computing infrastructure. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified service purposes.
Th89 may disclose your personal information if required by law, court order, or a request from a Malaysian government agency with lawful jurisdiction. In such situations, we will endeavour to notify you unless prohibited by law.
We may disclose information as necessary to protect the rights, property, or safety of TH89, our members, or the public, including sharing information with other companies and organisations for fraud prevention purposes.
All data sharing with third parties is recorded and auditable. You have the right to request a list of third parties that have received your data by contacting the th89 support team.
Th89 invests seriously in cybersecurity infrastructure to protect your personal data from unauthorised access, modification, disclosure, or destruction. Our security measures comprise multiple complementary layers of protection.
All data transmitted between your device and th89's servers is encrypted using TLS 1.3 protocol with AES-256 encryption. Your password is stored in hashed form using the bcrypt algorithm and cannot be viewed by any of our staff. Sensitive payment data is encrypted and managed in accordance with PCI DSS standards.
Access to members' personal data within th89's internal systems is restricted on a need-to-know basis. All staff granted access are required to complete security training and sign a confidentiality agreement. Every access activity is recorded in securely maintained audit logs.
TH89's cybersecurity team monitors our systems 24 hours a day, 7 days a week using advanced threat detection tools. Any suspicious activity is promptly investigated and appropriate action is taken to protect member data.
Shared Responsibility: While th89 takes all reasonable steps to protect your data, account security also depends on your own actions. Always use a strong password, never share your login credentials, and enable two-factor authentication (2FA).
Th89 uses cookies and similar tracking technologies to enhance the user experience, analyse usage patterns, and maintain platform security. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the th89 platform and your gaming experience. Modern browsers such as Chrome, Firefox, and Safari offer granular cookie controls.
Th89 retains your personal data for as long as your account is active or as long as needed to provide services to you. Following account closure, we retain certain information for the following periods to comply with legal requirements:
Once the designated retention period expires, th89 will delete or anonymise your personal data using secure, irreversible methods. You may submit an early data deletion request, provided it does not conflict with our legal obligations.
As a th89 member, you have the following rights regarding your personal data under Malaysia's data protection laws. th89 is committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of all personal data we hold about you. th89 will provide this information within 21 business days.
If your data is inaccurate or incomplete, you have the right to request immediate correction. Log in to your account or contact our support team.
You may request the deletion of your personal data, subject to any legal retention requirements applicable to your account.
You have the right to object to the processing of your data for direct marketing purposes at any time through your account settings.
You have the right to receive your personal data in a machine-readable format and to transfer it to another service provider if needed.
Where processing is based on consent, you may withdraw your consent at any time without affecting any processing that has already taken place.
The th89 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. The th89 registration process requires age verification and rigorous KYC checks to ensure no underage individuals can access our platform.
Should we become aware that personal data of a minor has been inadvertently collected, we will take immediate steps to delete that information and close the account in question. Parents or guardians who discover that their child has registered a th89 account are requested to contact our support team immediately.
th89 maintains a zero-tolerance policy on underage gambling. All accounts suspected of belonging to a minor will be suspended immediately pending investigation.
The th89 platform may contain links to third-party websites or services, including our game providers and payment partners. Please note that the th89 Privacy Policy does not apply to those third-party websites or services.
Every game software provider partnering with th89 — including Live Casino and slot game providers — has its own privacy policy and terms of service. We recommend reading the privacy policy of each third party you interact with. th89 is not responsible for the privacy practices or content of third-party websites.
All third-party providers with access to th89 member data have undergone thorough security reviews and are bound by data processing agreements that comply with international data protection standards.
Th89 reserves the right to modify, update, or amend this Privacy Policy at any time to reflect changes in our data collection practices, new legal requirements, or technological developments.
When significant changes occur, we will:
Continued use of the th89 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you may close your account before the effective date.
If you have any questions, concerns, or requests regarding this Privacy Policy or how TH89 handles your personal data, our team is ready to assist you through the following channels:
We are committed to responding to all privacy-related enquiries within 21 business days from the date your request is received.
Th89 ensures that every member is informed of and able to easily exercise their personal data protection rights.
Review Your Data
Request a copy of all data we hold about you at any time.
Correct Your Information
Correct inaccurate data via your account or our customer support.
Object to Marketing
Opt out of promotions at any time through your account settings.
Delete Your Data
Request deletion of your personal data, subject to legal requirements.